City Mission creating positive change and transforming lives

City Mission creating positive change and transforming lives

Without a home, feeling lost, feeling alone, sitting on the footpath in the dark of night, that’s the circumstances some of the people who are now accessing City Mission’s Safe Space service experienced. “I came to City Mission with the clothes on my back wearing my slippers” City Mission Client. 

“City Mission has supported hundreds of people this year through Safe Space Launceston; but the service provides so much more than emergency accommodation for people” said City Missions Key Development Coach, Erin. 

Safe Space has provided a foundation to build on, but people still have some work to find a place to consider a home. “We encourage people, but let them do things at their own pace, as they are ready,” said Erin. “From being there to listen to their stories, assisting people get to appointments that help secure a place to live, we’ve helped transform many people’s lives this year.” 

“Our aim is to ensure every person who seeks our help has every opportunity to leave in a better place than when they arrived,” Erin said. 

Erin’s role as Key Development Coach has been pivotal in transitioning people from experiencing homelessness into something more stable. Assisted by the ongoing partnerships with Housing Connect, Anglicare and Catholic Care and with the support of Homes Tasmania, individuals are supported to move from situations of crisis into having stable accommodation. 

Working alongside people this role has seen people achieve remarkable outcomes. Some people have been in and around the housing system for some time and have benefited from Erin’s availability and flexibility. This important role however has only been funded for 6 months. 

“Having the Key Development Coach imbedded in the service has been a positive change for people who may require extra support and the ability to engage when they are ready” said the Operations Manager of Emergency Relief and Housing at City Mission, Stephen Hill. 

“The possibility of daily contact means people are able to act on opportunities to improve their circumstances as they arise” said Mr Hill. “For people feeling the impact of being without a home, this represents a meaningful way for them to feel in control, build their self-worth and feel as though they are of value.” 

In all, 38 people this year have been able to use the foundation of staying in a safe space that encourages, supports and cares, to support their move into stable, longer-term accommodation. Some of these outcomes include: 

  • Secured a housing unit and has now attained furniture assistance via Family Services. 
  • Has been approved for a car via Mad Wheels program, with support from Erin. And secured a place to live. 
  • Were successful in attaining public housing unit. 
  • Left service after successfully linking-in with a long term supported accommodation service. 
  • Secured Centerlink payments for the first time before leaving safe space service. 
  • Attained a unit via Housing Connect. 
  • Gained a private rental. 
  • Gained Housing in the Launceston area and remains in contact with some of his close friends. 
  • Gained a private rental and has recently joined the LCM volunteer team. 
  • Moved into supported accommodation. 
  • Moved back to the family home. 

Through the hard work of the people themselves, the safe space team, the generosity of the Launceston community and our partnerships with local and state governments and other service providers, we are seeing lives transformed and people taking up chances that some had thought had passed them by. 

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